Growth Lead- Super App

Job description

About Snapp

Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran.


About the Role

Snapp is now offering multiple services within one app, which is enabling Iranians to fulfill their everyday needs by having everything at their fingertips. Our customers can now use services like internet taxi, food, and grocery delivery, get medical consultation, book hotel, buses, or flights, get mobile and internet recharge, or deliver items through bike, car or truck and many more services within one app.

The position is to lead and grow services on Super App by creating and executing a marketing plan, deep-diving into commercial, ops, and customer service to identify growth blockers, suggest and implement their solutions by aligning with multiple stakeholders.


What you will do

  • Lead cross-venture CRM and growth campaigns, and align marketing activities
  • Regularly run, assess, and review cross-channel campaigns and optimize their performance through ongoing tests
  • Coordinate with various team members from business units and ventures and suggest initiative possibilities from CRM standpoints
  • Identify trends and insights, and optimize performance based on the senses
  • Use data science and analytical techniques to improve customer segmentation continuously


Requirements

The Must Haves

  • Bachelor's degree in Engineering, IT, Computer Engineering or business
  • Able to work with multiple stakeholders across different ventures
  • Ability to effectively communicate complex concepts
  • Proficiency in data querying in SQL
  • Proficiency in programming in Python, R
  • Proficiency in MS excel
  • Proficiency in English
  • Attention to details
  • Strong negotiation skills