HR Operations Specialist

Job description

The mission of the HR Operations Specialist is to handling and solving the below areas in the call center and operations teams:

  • Provide contracts to employees.
  • Archiving contracts.
  • Explain all contract terms to the employee
  • Follow up on the employee exit process and termination.
  • Preparing requested and related reports.
  • Prepare all new joiners' contracts before the joining date.
  • Update terminations documents. (Such as resign letter)
  • Getting signature of renewing contracts.
  • Archiving call center and operations contracts after getting signatures.
  • Distribute contracts.


  • Relevant Bachelor or higher degree
  • Detail-oriented and Customer-oriented approach
  • Ability to multitask and prioritize to meet definite deadlines and following-up
  • Excellent Teamworking and communication skills
  • Good Knowledge of Excel (Normal Formula)
  • Good with Numbers
  • Knowledge of labor Law