Senior Supperapp Growth Analyst

Job description

About Snapp

Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran.

About the Role

Snapp Superapp consists of 9 snapp services. The growth heavily relies on marketing and CRM promotions to acquire new users and retain their existing users. This role functions at the forefront of personalized promotions; by making sure the right communications and offers are sent to the right users at the right time.


  • Run CRM and marketing promotions campaigns using communication panels
  • Keep organized history of CRM and promotional campaigns
  • Make users’ segments for CRM communications using dashboards, BI, or data querying
  • Coordinate with stakeholders to obtain requirements for execution of CRM campaigns
  • Manage time in a way that communications are sent according to their priorities
  • Analyze the campaign results and apply feedback for future improvements.


  • 1+ year experience in related field (paid or data-driven marketing, commercial, business analytics, etc )
  • Upper-Intermediate proficiency in English Language
  • At least bachelor's degree in Industrial Engineering, IT, Computer Engineering, business
  • Attention to details
  • Agility in re-prioritizing and execution of tasks according to changes in circumstances
  • Being a team player in stressful situations
  • Being organized
  • Flexibility to work in off-hours
  • Comfortable with using formulas in large MS Excel files
  • Familiarity with basics of data querying in SQL and programming
  • Knowledge of programming languages like Python or R
  • Willingness to advance data querying and programming skills
  • Data visualization and business understanding are a plus