UX Researcher- SnappPay

Job description

About SnappPay
At SnappPay, we are going to disrupt the financial industry in Iran and rebuild the concept of financial services for the digital world customers. We have the best talents in tech, product, and business areas and have been developing top-notch products.

Responsibilities:

  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

Requirements

Mandatory Qualifications:

  • More than 2 years of UX research experience
  • Ability to quickly and effectively share research results
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Self-motivated and autonomous
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Be familiar with Agile methodology, Scrum and Kanban


Preferred Qualifications (optional):

  • Experience working in e-commerce, payments and fintech